Throughout the design and build process, we conducted thorough usability testing and gathered feedback from both Future Industrial and selected users. This allowed us to fine-tune the design, optimise the user experience, and address any potential usability issues.By implementing a new design and clear vision for the site map, we successfully refined the customer experience on Future Industrial’s website. The strategic placement of information, the use of imagery and graphics, and the visually appealing design all contributed to a website that not only conveyed important information effectively but also captivated and engaged visitors. The result was an improved user experience, increased time spent on the site, and a stronger connection between Future Industrial and their customers.